# Zettlor

> Booking and operations software for commercial sauna, cold plunge, and wellness businesses.

Zettlor is a purpose-built platform for wellness facility operators. It handles guest booking, automated dynamic pricing, membership management, capacity tracking, digital waivers, fair-draw allocation for sessions that sell out instantly, shared group balances for households and corporate wellness, and Stripe-powered payments. Used by commercial sauna, cold plunge, and wellness spaces across the US, Canada, the UK, and Europe.

## Key Features

- Automated dynamic pricing — operators set rules and schedules for time-of-day, day-of-week, and seasonality; the platform applies the right price without manual intervention
- Real-time capacity management with concurrent occupancy tracking per room or resource
- Membership and multi-visit pass management with priority access windows and member guest passes
- Fair-draw allocation for sessions that sell out instantly — replaces the first-come-first-served refresh race with a registration window and a verified draw, with optional member priority weighting
- Shared group balances — multiple people contribute to one balance and any member can spend at checkout, for friend groups, households, corporate wellness, sports teams, first responder/military/educator wellness, and community sauna clubs
- Digital waivers with versioned audit records that preserve the exact language each guest signed
- Stripe Connect payments (cards, Apple Pay, Google Pay, Buy Now Pay Later via Affirm/Klarna/Afterpay, in-person via Stripe Terminal)
- Multi-location and multi-room scheduling with shared, private, and private-buyout session types
- Event management for festivals, seasonal openings, and multi-day programming
- Customer portal with one-time-code login, reservation history, credit balances, and self-service membership management
- Staff dashboard with live schedule, check-in, customer management, and POS for retail
- Booking constraints engine (advance windows, cancellation policies, deposit requirements, session limits)
- Comprehensive audit trail for all staff and customer actions, refunds, communications, and pricing changes

## Use Cases

- Commercial sauna and bathhouse facilities managing walk-ins, reservations, and high-demand session allocation
- Cold plunge and contrast therapy studios with capacity-limited multi-room scheduling
- Multi-location wellness brands needing centralized operations and reporting
- Facilities transitioning from Acuity, Mindbody, Vagaro, Square Appointments, or Momence
- Sauna festivals and pop-up sauna events with timed-entry ticketing across multiple structures
- Mobile, floating, and infrared sauna operators
- Operators offering corporate wellness programs, household memberships, or community sauna clubs through shared balances

## Integrations

- Stripe Connect for payments and payouts
- Acuity Scheduling (migration support)
- Momence (migration support)
- PostHog for product analytics
- Sentry for error monitoring

## Links

- [Homepage](https://www.zettlor.com): Zettlor overview
- [Pricing](https://www.zettlor.com/pricing): Zettlor platform pricing and transaction-fee structure
- [Product](https://www.zettlor.com/product): Booking, checkout, memberships, payments, and operating workflow
- [Operators](https://www.zettlor.com/operators): Business models, operating complexity, migration, and launch
- [Book a Demo](https://www.zettlor.com/demo): Schedule a live walkthrough
- [FAQ](https://www.zettlor.com/page/faq): Common questions about setup and features
- [Privacy Policy](https://www.zettlor.com/privacy): Data handling and privacy
- [Terms of Service](https://www.zettlor.com/terms): Terms of use