servicenow developer

servicenow developer. grand rapids , michigan (remote) posted 1 day ago job details summary $49 - $50 per hour contract bachelor degree category computer and mathematical occupations reference1066856 job details job summary: Seeking a talented resource for leading implementation and enhancement of the ServiceNow software platform, providing overall business function knowledge to projects and support, and incorporating scaled agile framework. This position drives engagement with vendors, company customers, IT colleagues, and other stakeholders to understand requirements and system interfaces, assess available platform functionality and integrations to present solutions. location: GRAND RAPIDS, Michigan job type: Contract salary: $49 - 50 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Required Skills - ServiceNow ITSM SPM IRM ITOM Job Duties - Leads in the functional design, implementation and configuration of the ServiceNow platform servicing our external customers and internal stakeholders. Supports creating the overall roadmap and shapes demand for enterprise platform Consumption Presides over design configuration decisions to ensure a seamless user experience that aligns with the platform design strategy Optimizes Customer Service Management (CSM) and IT Service Management (ITSM) to meet SLA/functional requirements. Provides cross-platform functional and technical expertise on CSM, ITSM, SPM, ITOM, and IRM. Drives engagement with IT Security and Infrastructure teams to ensure the platform is secure. Performs application maintenance to include performance monitoring and error identification and remediation Enables product owners in systems analysis and creation of workflow for all business processes. Interfaces with stakeholders to develop acceptance criteria for features and user stories and ensures acceptance criteria are met. Coordinates feasibility studies/proofs of concept, to evaluate solutions. Assists in production support and maintenance of the platform as needed. Actively participates in all team Agile ceremonies. This job role may also provide facilitation of activities for Agile teams within Meijer IT as acting Scrum Master. Job Requirements - 2 Years working with ServiceNow Functional Knowledge of ITIL Processes Experience is web based environments using SaaS Significant IT experience to understand nuances of cloud and on prem systems Experience with Cloud provisioning in ServiceNow Experience with Discovery (an d Service Discovery) in ServiceNow Experience with log analysis and event systems (IE Splunk etc) Experience with Cloud systems, specifically Azure Understanding of CMDB concepts and methodologies and setup and build CMDB in ServiceNow 2 years Experience in scripting solutions in (Java, etc) Past experience in Systems including Windows, Unix/Linux, other Experience with multiple communication protocols including SOAP, SNMP etc Desired Skills & Experience - ITIL Certifications ServiceNow Certifications qualifications: Experience level: Experienced Minimum 5 years of experience Education: Bachelors skills: servicenowEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.