Financial Aid Assistant III - Eligibility Assistant

Requisition: 202400343S Occupational Category (Staff Positions Only): Clerical Hiring Salary: Monthly-Staff Department: Financial Aid General Requirements: High school graduate or G.E.D. equivalent. A minimum of four years relevant clerical experience or experience in a related field. Financial aid or other university-related work experience would be helpful. Additional education may be considered in lieu of experience. Nature & Purpose of Position/Usual Duties: Provides personalized Financial Aid customer service to prospective and current students/parents and assists in determining aid eligibility for current and prospective students. Primary Responsibilities (Staff Positions Only): Analyzes students’ awards and processes loan revisions as required. Assists in verifying eligibility for Parent Plus Loans and external private loans. Runs processes and exports files. Assists in reviewing students’ financial aid manual awards, and Cost of Attendance ( COA ). Resolves and reconciles rejected loan records and researches loan disbursement errors. Assists in running daily files to facilitate the Course Program of Study (CPoS) process. Assists in developing policies and interprets policies and procedures. May be responsible for planning and participating in special projects. Maintains complex files. Performs other related duties as assigned.