Retail Design Studio specialist

Job Posting for Retail Design Studio specialist at Pottery Barn

Position: Sales Design studio specialist

Primary Function: You will inspire customers to express themselves in their home. You will drive sales by creating customized design plans that reflect the customers' style and lifestyle. You will build a reputation of the brand as a destination for approachable decorating expertise that helps customers build truly personal spaces.

Essential Duties and Responsibilities:

• Utilize design expertise to assist clients in one-on-one consultations in the store or virtually regarding the design of their living spaces to drive store sales.
• Create and present design plans based on clients' needs, style, preference, and living space.
• Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards.
• Achieve established sales and contest goals.
• Maintain knowledge of current sales and promotions.
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, and furniture orders.
• Utilize effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including features and benefits.
• Efficiently and accurately perform register transactions.
• Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting.
• Uphold store maintenance and cleanliness standards.
• Straighten, clean, and help maintain stockroom as needed.
• Perform other duties as assigned by management.
• Comply with all company policies and procedures.

Skills/Knowledge:

Strong communication, clienteling, and customer follow-up skills.

Ability to complete and coordinate complex large orders within a variety of sales channels.

Experience in working with the elements of design is preferred.

1-2 years retail sales experience (specialty retail preferred, but not required.)

1-2 years customer service experience

Proven ability to prioritize and handle multiple tasks simultaneously.

Physical Requirements:

Ability to be mobile on the sales floor for extended periods of time.

Ability to operate POS system.

Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.

Employment/Promotion to this role will be contingent on successful completion of a background check.

Full-time associates are expected to have open availability to meet the needs of the business. Part-time associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December).

Job Type: Part-time

Pay: From $16.00 per hour

Benefits: Employee discount

Shift:

Day shift

Evening shift

Morning shift

Weekly day range:

Monday to Friday

Weekend availability

Education:

High school or equivalent (Preferred)

Shift availability:

Day Shift (Preferred)

Night Shift (Preferred)

Work Location:

In person

Hourly Wage Estimation for Retail Design Studio specialist in Fairfax, VA: $68.09 to $100.33

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