Surveillance Officer, Southland Casino

The Opportunity Delaware North Gaming is hiring a full-time Surveillance Officer to join our team at Southland Casino/Hotel in West Memphis, Arkansas. As a Surveillance Officer, you will be responsible for conducting facility-wide surveillance camera operations to assist in the protection and safety of the property, our guests, and our team members. If you want a job that provides fast-paced work in a collaborative environment, apply now. Pay $18.00 - $22.00 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . Benefits We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Monitor all areas of the property, including gaming and cage activity, food and beverage activity, and security of the facility and the entire property Produce written reports and logs on any observed violations and illegal activity in a timely manner Ensure that all cameras and computer systems are operational at all times Verify that all state racing and gaming regulations and polices are followed Comply with confidentiality regulations regarding all surveillance information including camera coverage, investigations, and proprietary material Other duties as assigned. Qualifications Minimum of 1 year of experience in casino surveillance as an agent or operator working in the surveillance monitor room Prior gaming or law enforcement experience preferred with an understanding of all table games Ability to utilize multiple programs to research and investigate table games, slot system, food and beverage transaction data, license plate recognition, guest ID, and surveillance system analytics Ability to obtain and maintain required gaming licenses Computer skills including e-mail, word processing, spreadsheets, routine database activity, and record keeping Physical Requirements Work environment may consist of a dark area viewing video monitors and listening to 2-way radio traffic Shift Details Overnight Day shift Evening shift Weekends Every weekend 8 hour shift 10 hour shift Overtime as needed Who We Are Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee. At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.