Part Time Call Center Representative

Overview Call Center Representative SPAR, a global leader in consumer solutions, is hiring Call Center Representatives to join our expanding team. You’ll manage high call volumes, process transactions, resolve customer issues, and maintain detailed order notes. Successful candidates will have strong communication skills and multitasking ability Join our dynamic and innovative team. APPLY TODAY! What we offer: Competitive pay 401 K/ Roth Training and Career Development Tuition reimbursemen Responsibilities: Respond to customer inquiries Answer high volumes of calls and place outbound calls Process credit card transactions Handle and resolve customer complaints Complete call logs and reports Detailed order notes (within the work order system) Creating, Requesting and Delivering COI (insurancedocuments) Use of Text Request Software with customers and SPARTechnicians Use of Google Maps to better understand geography oforders Cross Training for Dispatcher responsibilities and filling inwhen required Qualifications: Flexibility Must have a dedicated, quiet, - distraction free workarea. High-speed internet service Ability to multi-task ADDITIONAL DUTIES, RESPONSIBILITIES AND/OR EXPERIENCE: Communication skills - verbal and written Listening skills Problem analysis and problem-solving Attention to detail and accuracy Data collection and ordering Customer service orientation - empathetic Adaptability Initiative Bilingual/Spanish speaking desirable Flexibility with schedule Other duties as assigned DISCLAIMER: The preceding description is not designed to be a complete list of all duties and responsibilities required. SPAR has over 50 years of experience in retail and consumer goods, serving some of the world's best companies. We offer end-to-end services to ensure our client's product is available and presented most compellingly. We focus on our client's return on investment (ROI) by applying our unique software solutions, experienced resources, and passion for results. SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SPAR prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge. Need help finding the right job? We can recommend jobs specifically for you! Job Locations US-PA-Pittsburgh Location : City Pittsburgh Location : State/Province PA Location : Postal Code 15202 Location : Country US ID 2024-113580 Type Regular Full-Time Category Administrative/Clerical