Nike Factory Store - Coach (Department Manager)

About the Company

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Soul, performance and style take flight at Jordan Brand. With its deep roots in basketball, the Jordan Brand began as an homage to one player: Michael Jordan. Since then, Jordan has become synonymous with peak performance and an endless pursuit of greatness. Employees in merchandising, product branding, sports marketing and sales bring creativity, innovation and audacious design to footwear and apparel, all with one mission in mind: help athletes fly on and off the court.

Our purpose is to unite the world through sport to create a healthy planet, active communities, and an equal playing field for all.

Job Responsibilities

If you love leading people and have a passion for retail, then the Nike Coach position is right up your alley. We're here to deliver a premium experience for our Nike teammates and our consumers, and a Coach plays a vital role in making this happen. Your understanding of store operations brings clarity to your team, and your ability to empower peers and direct reports gets results. The role will focus on one of three Areas of Expertise:

• Consumer Experience: Bringing the Nike experience—both physical and digital—to life for our fans every step of the way.
• Athlete Services: Attracting, assessing, onboarding future teammates and fostering an inclusive work culture.
• Product Life Cycle: Ensuring consumers always have access to the right product at the right time.

No matter the location or position, every Nike employee shares one unifying mission: To bring inspiration and innovation to every athlete in the world.

Requirements

• Three years of retail and/or consumer service experience
• One year of leadership experience
• Demonstrated ability to recruit, build and lead high-performing teams
• Enthusiasm for engaging with consumers and inspiring them to become Nike Members
• Digital literacy—desire to learn and adapt to technology needs with agility
• Flexibility and willingness to work a combination of mornings, evenings, weekends, and holidays based on the needs of the business
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodation
• Ability to communicate in English
• High school diploma or GED preferred; completion of post-secondary education will be considered a plus

NIKE, Inc. offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.