Regional Clinical Manager - Anoka - Home Health

Regional Clinical Manager - Anoka - Home Health

Company: Knute Nelson

Location: Anoka, Minnesota

Salary: Join our team!

Industry: Healthcare

Role: Medical Doctor / Physician

Job Type: Long-Term

---

Scope:

The Home Health Regional Clinical Manager is a licensed Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist who oversees a team of clinicians in all day-to-day aspects of client/family care including, but not limited to: regulatory and billing compliance, scheduling of adequate staff, Interdisciplinary Team (IDT) meetings and utilization, referral coordination, customer service, and the provision of medication, services, equipment and supplies, in accordance with the individualized plan of care developed by the client and/or family, physician and interdisciplinary team.

Knute Nelson Values:

• Christian Heritage: We believe that our Christian heritage is an integral part of the care we provide.
• Valuing People: We believe that our success depends on an engaged workforce that is able to carry out meaningful work, has a clear organizational direction and the opportunity to learn in order to achieve a high standard of performance.
• Customer-Focused Excellence: We will seek to understand our customer’s desires, respond to their voice and deliver a valuable experience.
• Community Engagement: We believe we are an integral part of the communities we serve and will invest time and resources to benefit the communities, which will benefit those we serve.
• Stewardship: We believe we must be good stewards of our financial resources to ensure adequate funds are available to fulfill our mission.

Leadership Competencies:

• Accountability and Trust: Relentless about accomplishing company priorities. Identifies what needs to be done and proactively takes prompt action to accomplish objectives and achieve goals. Has a strong sense of urgency about solving problems and striving for excellence in performance to company strategies and goals. Instills mutual trust and confidence; creates a culture that fosters high standards of ethics; behaves in a fair and ethical manner toward others and demonstrates a sense of corporate responsibility, confidentiality, and commitment of service.
• Customer First Attitude: Makes the customer experience a primary focus of one’s actions; is accessible and provides prompt service. Develops and sustains mutually beneficial customer relationships. Quickly and effectively solves customer problems. Inspires, motivates, and guides others toward goal accomplishments. Consistently develops and sustains cooperative working relationships. Encourages and facilitates cooperation within the organization and with customer groups; fosters commitment, team spirit, pride, trust.
• Interpersonal Communication: Adopts communication styles appropriate to the listeners and situation. Listens actively, asks questions, clarifies points, and rephrases others' statements to check mutual understanding. Modifies communication in response to feedback from listeners.
• Problem Solving and Managing Conflict: Identifies and analyzes problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational problems. Works effectively with others to resolve conflicts in a constructive way that builds the relationship and drives results.
• Managing Performance: Sets clear goals for the employees and the work unit. Works with employees to set and communicate performance standards that are specific and measurable. Maintains methods to track employees’ progress and performance. Provides specific performance feedback as soon as possible after the event or action.
• Empowering Leadership: Drives employee motivation and engagement within the organization. Develops a team and creates an environment where people understand and are energized about their goals and responsibilities. Provides rewards and recognition for organization and team contributions. Involves others in planning, problem-solving, and accomplishing goals. Consistently develops and sustains cooperative working relationships. Encourages and facilitates cooperation by driving trust, clear expectations, accountability, and effective team processes.

Education and Experience Required:

• Must be licensed as a Registered Nurse in the state of Minnesota. May also be licensed as a Physical Therapist, Occupational Therapist, or Speech Language Pathologist in the State of Minnesota.
• Bachelor’s degree is preferred.
• A minimum of one year of Home Health experience with Knute Nelson is preferred.
• Must obtain CPR certification within 6 months from the date of hire.
• Must have a valid driver’s license and use of an insured personal vehicle.
• Able to communicate verbally and in writing to the extent required by the position.
• Must complete and pass a state-required background study.
• Able to physically perform the duties required by the position.
• Required to have the ability to read, write and speak English well enough to communicate with staff, clients, and visitors.

Key Responsibilities:

• Oversees the day-to-day clinical provision of services the Interdisciplinary Team (IDT) ensuring appropriate and timely care in compliance with corporate and home health policies, procedures, state, and federal regulations.
• Supervises field and office team members to achieve efficient quality client-centered care, meet productivity standards, and best practice team utilization to meet client/family, referral source, and community expectations.
• Manages case load assignments based on acuity, team members, territories, and benchmarks.
• Collaborates with Quality and Compliance, Training and Education, and Human Resources to provide a strong orientation and expert clinical care, support the IDT, achieve and retain adequate staffing.
• Works closely with Quality to remain updated with clinical outcomes, Consumer Assessment of Healthcare Providers and Systems (CAHPS) scores, Home Health compare and PEPPER data and create action plans to maintain or improve all scores.
• The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.

---

Why work at Knute Nelson?

Positive, respectful culture. At Knute Nelson, a positive, respectful culture is the norm. It shows in the high-quality care we give our patients and residents. And how we treat each other.

Generous benefits. In addition to competitive compensation, we offer a cost-effective benefits package, flexible schedules, memberships to the Alexandria YMCA and the Nelson Wellness Centers at Grand Arbor and Nelson Gables, and more.

Your professional growth. It’s as important to us as it is to you. That’s why we provided $145,000 in scholarships to employees in 2018.

Make a difference every day. Our mission is to enrich the lives of everyone we serve.

Explore your opportunities and apply: https://www.knutenelson.org/kn-careers/health-care-career-opportunities-west-central-minnesota

EEO/AA