Program Aide - Human Resources, Employee Relations (NY HELPS) - 02215

NY HELP Yes Agency Health, Department of Title Program Aide - Human Resources, Employee Relations (NY HELPS) - 02215 Occupational Category Clerical, Secretarial, Office Aide Salary Grade 13 Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $51920 to $65219 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 4 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Human Resources Management Group, Bureau of Employee Relations Corning Tower, Empire State Plaza City Albany State NY Zip Code 12237 Minimum Qualifications NYHELPS: High school diploma or high school equivalency diploma, and three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.Certification (e.g., IAAP Certified Administrative Professional) or associate’s degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology may substitute for two years of experience. Reassignment: Current New York State Department of Health employee with permanent or contingent-permanent service as a Program Aide, Grade 13.Transfer Opportunity: New York State employee with one or more years of permanent or contingent-permanent service in title at Grade 11 or above, and eligible for transfer to Program Aide, Grade 13, under Section 70.1 of the Civil Service Law. Preferred Qualifications: Demonstrated experience handling and triaging multiple priorities efficiently, effectively and with the strictest confidentiality; demonstrated understanding of contractual agreements and associated timeframes designated in same; excellent communication (both written and oral) and organizational skills; demonstrated ability to maintain a professional demeanor while interacting with a diverse population in a fast-paced environment with highly sensitive subject matter. Duties Description The New York State Department of Health invites you to consider joining our team for an opportunity to make more than a career – make a difference! The Program Aide will perform paraprofessional administrative functions to support the Bureau of Employee Relations (BER) – Human Resources Management Group, including but not limited to: intake, tracking and triage of referrals of workplace violence, misconduct, incompetence, contract and non-contract grievances; engaging the appropriate escalation strategy dependent upon circumstances following review and analysis; developing and maintaining databases; serving as a liaison between the Bureau and various business partners. Duties may also include assisting with the purchasing of goods and services as it pertains to Labor Relations and ensuring consistency with applicable guidelines; assists with drafting, compiling, and review of Bureau recruitment materials, including duties description and other related materials in accordance with applicable procedures and requirements; performing preliminary collection and review of hiring documents; assist in preparation activities for labor management meetings, which includes conducting research and analysis on applicable laws, rules, and regulations, including the Collective Bargaining Agreements and Department Policies. Additional Comments New York Hiring For Emergency Limited Placement Statewide Program (NY HELPS) waives Department of Civil Service examination requirements for certain positions for a period of one year. For additional information about the NY HELPS Program, please refer to https://www.cs.ny.gov/help/.Transfer: permanent, full-time, competitive appointment. Transfer candidates may be asked for their social security number to verify transfer eligibility. If there are three or fewer qualified DOH promotional candidates interested in appointment to this position, a permanent appointment may be made pursuant to Section 52.7 of the Civil Service Law. To be eligible, candidates must be an employee of the Department of Health and have one year of permanent competitive service as described on the referenced examination announcement (https://www.cs.ny.gov/examannouncements/announcements/prom/00-528.cfm). We offer a work-life balance and a generous benefits package, worth 65% of salary, including:• Holiday & Paid Time Off• Public Service Loan Forgiveness (PSLF)• Pension from New York State Employees’ Retirement System • Shift & Geographic pay differentials • Affordable Health Care options• Family dental and vision benefits at no additional cost • NYS Deferred Compensation plan• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds• And many more...For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm Some positions may require additional credentials or a background check to verify your identity. Name Human Resources Management Group SC/PA/02215 Telephone 518-486-1812 Fax 518-473-3395 Email Address [email protected] Address Street Room 2217, Corning Tower Building, Empire State Plaza City Albany State NY Zip Code 12237 Notes on Applying Please submit your resume and cover letter as one (1) document, preferably in PDF format, by email to [email protected], with Reference SC/PA/02215 included in the subject line or by mail to Human Resources Management Group, SC/PA/02215, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.