Business Office Manager

Business Office Manager

William Penn Care Center, located in Jeannette, PA, is seeking a Business Office Manager to join our team. This is a full-time position.

Qualifications:

• Minimum of a high school diploma with at least two (2) years in a skilled nursing setting
• Knowledge of long-term care billing and Medical Assistance applications
• Effective oral and written communication skills
• Ability to work with facility software, including PointClickCare
• Knowledgeable of administrative practices, procedures, and guidelines
• Must meet all local health regulations and criminal background checks, post-offer drug test, and post-offer physical exam, if required

Responsibilities and Duties:

• Maintain accurate census reports, in coordination with the Admissions Director, and reconcile census daily, including admissions, discharges, payer types, room occupancy, and resident demographic information to ensure the system accurately reflects facility census
• Verify insurance eligibility on all prospective residents and monitor continued eligibility status through PointClickCare
• Coordinate the Medicaid eligibility/application process, including counseling residents and/or responsible parties on spend down, documentation and other requirements for Medicaid approval upon admission
• Maintain a Medicaid Pending log and communicate with the County Assistance Office to assist in the timely approval of pending applications
• Complete the Private Pay billing, adhering to central billing office timelines
• Pursue past due private pay accounts persistently and maintain proper backup documentation
• Review AR Aging reports with the Administrator and discuss collection issues as needed to avoid past due accounts
• Act as primary contact in the facility for accounting and billing issues and coordinate timely communication between the facility and the central billing office to resolve issues
• Collect payments and answer questions relating to resident accounts
• Manage vendor invoices at the facility level and ensure timely coordination with the central billing office for processing/payment
• Organize and maintain filing system for invoices and related reports
• Enter information from the admission packet into the billing system accurately and completely
• Create business files from completed admission packets, filing and maintaining files, as needed
• Maintain an understanding of the forms within the admissions sign-in packet, assist with the sign-ins of new admissions
• Serve as back-up for the Admission Director
• Manage Resident Fund disbursement at the facility level
• Manage facility Petty Cash Fund
• Perform related duties as assigned by Supervisor

Requirements:

• Must be able to read, write, speak, and understand the English language
• Must be a supportive team member, contribute to and be an example of teamwork and the team concept
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public
• Must be able to follow written and oral instructions
• Must not pose a threat to the health or safety of individuals in the workplace
• Must be able to move intermittently throughout the workday
• Must be able to function independently and have flexibility, personal integrity, and the ability to work effectively with others
• Must be willing to perform tasks that may involve exposure to the blood and/or body fluids
• Must be willing to assist in the evacuation of residents during emergency situations

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Benefits: Dental insurance, Employee assistance program, Flexible schedule, Health insurance, Health savings account, Life insurance, Paid time off, Vision insurance

Schedule: 8 hour shift, Day shift, Monday to Friday

Work Location: Jeannette, PA

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