Customer Care Representative

421 North 10th Street, Winterset, IA 50273, USA | Full Time AGRILAND FS, a financially strong and dependable cooperative serving customers in southern Iowa, eastern Nebraska, and northern Missouri is looking for a strong telesales professional with the ability to offer strong inbound customer support while executing outbound sales marketing strategies to grow market share. Responsibilities: Handle all inbound and outbound telephone calls for marketing and customer service Will clearly communicate with prospects to determine needs for products and services Create a positive experience through active listening and high energy customer care Set up and maintain accurate account information Administer credit policy on assigned products Contribute to additional customer service related activities such as statement preparation and direct mail fulfillment Requirements: Prefer phone customer service experience, outbound and inbound environment Experience with customer service and sales Excellent listening, communication and organizational skills Working knowledge of Microsoft Office - Excel, Word and Outlook Demonstrate self starting skills, work ethic, with ability to work beyond normal working hours Good math, reading and business skills Position Offers: Excellent benefits including company funded pension plan, 401(k), health, vision and dental insurance Local opportunity in Winterset working in a casual, highly productive corporate office Training and development Stable and secure company Career growth with opportunities to gain experience in other administrative assignments