Administrative Support Specialist

JOB REQUIREMENTS: We are seeking a detail-oriented and motivated Administrative Support Specialist to join our team. Under general supervision, this role involves performing a variety of duties related to processing payments, tickets, online entries, documents, and items. The successful candidate will support the Dispute area by assisting with data entry, scheduling, and other tasks to support senior team members. This position requires a high school diploma or equivalent and at least six months of prior office experience. Key Responsibilities: Payment and Document Processing: Process payments, tickets, online entries, documents, and other items accurately and efficiently. Account Adjustments: Research and process adjustments to accounts across various systems; balance routine accounting entries as needed. Suspense Item Resolution: Research and clear suspense items to ensure proper account reconciliation. Customer Issue Resolution: Research and resolve straightforward customer issues, providing exceptional service to correspondent banks, commercial customers, the main bank, and branches. Data Collection: Collect data for logs and reports, ensuring accuracy and completeness. Item Reconciliation: Sort, match, order, and reconcile items to maintain accurate records. Record Verification: Verify records for accuracy and completeness to ensure consistency and reliability. Administrative Support: Assist with data entry, scheduling, and other duties as assigned to support the senior members of the team. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Experience: Minimum of 6 months of prior office experience. Skills: Strong organizational and time-management skills. Proficiency in using office software and systems. Excellent attention to detail and accuracy. Effective communication skills, both written and verbal. Ability to handle multiple tasks and work independently. Work Environment: This position typically operates in an office environment. Standard working hours are Monday-Friday 8am-5pm with occasional overtime as required. Physical Requirements: Ability to sit for extended periods. Frequent use of a computer and other office equipment. Occasional lifting of office supplies and files. ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: [email protected] Apply Online: www.flexstaff.com Call For Appointment: 920-965-8350 This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.