Slot Manager

180 Red Wolf Place, Riverton, Wyoming

Full-time

Posted on January 09, 2024

Contract overview

This is a placement contract between you and the employer. If the employer hires a candidate you submit, you'll be paid the contract amount.

The payments begin when the candidate starts and are disbursed over time. The contract terms are:

Market price: $5,700 USDEst.

Payment schedule: Paid monthly over 7 months

DESCRIPTION:

The Slot Manager is responsible for the performance and administration of the Technical Division of the Slot Department. As a leader and positive representative of Wind River Hotel & Casino, the Slot Manager will lead the Slots Team to achieve the Slot Department’s goals and objectives in a timely and efficient manner while maximizing revenue opportunities. Provides leadership and direction to the Slot’s team on all shifts. Ensures fast, friendly, timely and thorough repair and maintenance of all slot’s related equipment while adhering to all laws, gaming regulations, policies and procedures. Acts as an expert on the proper operation and repair of slot equipment and communicates with management and / or the Tribal Gaming Office on machine, regulatory and customer complaint issues and problems. Responsible for all operational policies and procedures within the Gaming Enterprise.

DUTIES AND RESPONSIBILITIES:

Exhibits superb team leadership/development and partnering ability while working with department team members and other department staff.
Assists with the development of long-term strategic planning regarding Slots; ensures delivery is consistent with the Gaming Enterprise’s mission and business strategy
Implements guest service standards throughout the operation; monitors employees to assure they provide service in accordance with the standards and takes action to correct deficiencies
Performs walk-throughs and visually inspects the gaming floor to ensure product placement, presentation and safety standards are aligned with Enterprise standards
Manages, directs, and supervises all Slot Technical staff
Develops and implements departmental policies and procedures. Monitors staffing levels and assists subordinate supervisors in making adjustments according to business levels and conditions.
Monitors departmental schedules.
Assists in the preparation and administration of the department budget.
Assist Director of Slots to maximize revenues and control expenses
Holds regularly scheduled meetings with managers and supervisors
Assists with reviews and evaluation of departmental performance on a regular basis and works with the Director of Slots to take appropriate steps in resolving unsatisfactory results or conditions
Reviews financial statements and forecasts; gives input and ideas on how to increase profits and cut costs in all areas of the department.
Reviews and approves supervisory responsibilities in accordance with the organization’s policies and applicable laws, such as interviewing, hiring, and training; planning, assigning, and directing work; appraising performance; and employee relations.
Works with other departments, agencies, and general public to achieve departmental goals.
Responsible for team member interviews, selection, training, performance evaluation, performance correction and termination, as necessary
Performs other duties as assigned.

Knowledge, Skills, and Abilities:

Knowledge of local jurisdiction gaming laws (tribal, state, and federal.) and attendant regulations as well as the Company’s internal controls, policies, and procedures.
Knowledge of Slot Technical operations and analysis
Must be able to demonstrate strong product and technical knowledge across the broad spectrum of available slot products, including games (hardware, software, and available configurations) and ancillary equipment such as but not limited to progressive controllers, host systems, signage
Ability to think strategically, synthesize complex business/financial data, and develop innovative solutions
Knowledge of general accounting practices and principles
Knowledge of finance and human resources applications
Superior organizational, planning, and time management skills
Excellent communication, analytical, and interpersonal skills
Ability to respond to internal and external inquiries or complaints ranging from guests to regulatory agency representatives.
Ability to effectively present information to constituencies ranging from senior management to governmental agency representatives.
Demonstrated commitment to leadership and development of team members
Ability to communicate and follow directions effectively.

Requirements

GAMING INDUSTRY EXPERIENCE IS REQUIRED
All other duties assigned.

MANDATORY POSITION REQUIREMENTS:

Associates degree
Five (5) years casino Slot Technical experience with at least two (2) years Slot Tech Supervisor level or higher experience
Combination of education and experience may be considered in lieu of degree
Valid driver’s license
Computer proficiency with word processing and spreadsheet applications
Must have working knowledge of AutoCAD
Demonstrated track record of successes, reliability, responsiveness, and creativity
Demonstrated track record of providing excellent customer service
Must be able to work any shift, weekends, holidays, special events, and overtime, as needed
Must be able to work in a smoking environment.
Must have employment eligibility in the U.S.
Must be able to obtain a valid gaming license

PHYSICAL REQUIREMENTS:

Must have good manual and finger dexterity.
Must be able to sit for extended periods of time.
Must be able to stand, push, pull and lift up to 40 pounds.

REQUIREMENTS:

Adjust to a flexible schedule and be reliable.
Must be available 24/7 for questions
Must be able to multi-task.
Must be dependable, reliable, and able to work alternating shifts including peak hours, promotions, holidays, and weekends.
Must be 21 at time of hire.

CONDITIONS OF EMPLOYMENT:

Must be able to demonstrate their US work authorization during the employment verification process.
Must be able to pass a background investigation.
Must be able to pass a pre-employment Drug Test.
Must have a valid Wyoming Driver’s License.
Must be able to obtain and maintain a Gaming License.

Job Type: Full-time

Benefits: