Admissions Counselor, MBA Programs

Responsibilities

Assist prospective students as they move through the admissions process, including consulting with them on program fit, answering questions about the admissions process, alleviating concerns, assisting with application submission, and helping the students prepare to start courses once accepted. This position requires significant interaction with prospective students through phone, email, text, and other virtual avenues. It also entails building personal relationships with prospective students while supporting them through the application and admissions process and maintaining the student contact database.

The admissions counselor will actively reach out to prospective students who have requested information about the MBA programs, answer their questions, and build rapport with them as they work through their research into the program. Actively manage and report on the prospective student pipeline, work towards admissions goals, and manage entries into Salesforce. Assist in planning, hosting, and presenting at recruiting events. Responsible for budget tracking, reconciling bills, and billing them to the appropriate account.

Interviewing candidates for the program and assisting in credential evaluation for program admission. Assisting the Student Services team with student events and advising as needed. May assist in supporting other areas of the department as needed.

Note: This job description is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. In addition to recruiting and admissions responsibilities, the Admissions Counselor will also have the opportunity to work directly with current students and support all program needs. Additional responsibilities could include faculty support, student club oversight, and knowledge of online university systems (to be trained).

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead, Lifting – up to 25 pounds.

Minimum Qualifications

Requires a bachelor’s degree and 2-4 years’ related experience, or equivalency (one year of education can be substituted for two years of related work experience).

Preferences

Two-plus years of professional experience; strong familiarity with current trends in higher education, MBA programs, and business education, business and economic issues, and technology-based learning platforms. Competitive drive, good work ethic, and time management. Experience in managing/supporting recruitment programs at a university, college, or company; knowledge of general management curriculum, including familiarity with other institutions’ courses and programs. Handle multiple tasks in an organized manner. Prioritize to ensure a balanced and efficient workload. Produce high-quality work with speed and accuracy. Work across cultures, collaborate, and interact effectively and diplomatically with persons at all levels of organizations. Interact with students and alumni with a focus on high-quality service. Strong interpersonal and teamwork skills; excellent verbal and written communication skills; strong presentation and project management skills. Personal computer proficiency in Excel, Word, and PowerPoint and willingness to learn new programs.

Type Benefited

Staff

Special Instructions Summary

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action: Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action (OEO/AA)

383 University Street, Level 1 OEO Suite

Salt Lake City, UT 84112

801-581-8365

[email protected]

Online reports may be submitted at oeo.utah.edu

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: [email protected] or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen. https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

Optional Documents

Resume

Cover Letter

Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169

Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission

Open Date

12/11/2023

Requisition Number

PRN37157B

Job Title

Admissions Counselor

Working Title

Admissions Counselor, MBA Programs

Job Grade

D

FLSA Code

Administrative

Patient Sensitive Job Code?

No

Standard Hours per Week

40

Full Time or Part Time?

Full Time

Shift

Day

Work Schedule Summary

Monday through Friday, occasional nights and weekends as needed. This job is considered “essential.” Therefore, it is required that the employee be on campus, in person.

VP Area

Academic Affairs

Department

00033 - Executive Education

Location

Campus

City

Salt Lake City, UT

Type of Recruitment

External Posting

Pay Rate Range

45000 to 55000

Close Date

01/25/2024

Open Until Filled

No