Funeral Arrangement Counselor

About Us

Our mission is simple: we want to provide the very best in Life Insurance, Mortuary, Cemetery and Mortgages. People love our products and people love working here too. We've been recognized as a Top Workplace for 5 years in a row.

What You'll Do

Affordable Funerals and Cremations is seeking qualified individuals who aspire to make a difference in the lives of those who have impacted the loss of a loved one. We have an opening for a funeral counselor within the mortuary profession. As a funeral counselor, you will be responsible for coordinating all of the necessary details of our customer's funeral and cremation services. You will also be responsible for helping drive sales and growing the business.

Key Responsibilities

• Guide families through the grieving process by facilitating the guidance and direction necessary to create a meaningful funeral service that honors the life of the person who died
• Act as a project manager to coordinate with all relevant parties such as casket vendors, vault companies, florists, medical doctors, cemetery sexton, and others to complete service details
• Complete legal documentation within the arrangement for proper record keeping, application of veteran's benefits, file death certificate with the appropriate county or state vital records office, and social security benefits
• Work with funeral directors to prepare a deceased loved one for their viewing and service. This includes learning how to dress, apply cosmetics, and style hair
• Build relationships based upon trust and confidence to guide families through their grief. You must be able to demonstrate effective communication skills that invite compassion and support for those in need
• You must know how to prioritize daily responsibilities, effectively follow tasks through their completion and maintain organization and efficiency in keeping details in order
• Strong proficiency in computer skills is a must. Practical understanding of Outlook, Word, Excel, Publisher, Adobe Photoshop, and other computer software applications where applicable

Requirements

What We'll Love About You

• A sales oriented mindset
• High school diploma or equivalent, with a preference for individuals who have some college education
• Excellent communication, time management, and organization skills
• Ability to work well with others, especially in a team setting
• Have passion and enthusiasm for the work at hand
• A high level of self-awareness, with an aptitude for responding well to change
• Independent learner actively engaged and can quickly learn how to identify work to be accomplished
• Be committed to activities that harness trust and integrity
• Availability to work weekends, holidays, and evenings as necessary
• Ability to stand and walk on your feet for long periods. Must be able to lift at least 50 lbs. and exercise good judgment in maintaining the safety and support of other team members

What You'll Love About Us

• Great Company Culture. Top Workplaces 5 years in a row
• Rest and Relaxation. 2 weeks paid time off, 10 paid holidays, and accrued sick leave
• Health Benefits. Medical with HSA and FSA options, dental, and vision
• Prepare for the Future. 401(k) with company match

Estimated Salary: $20 to $28 per hour based on qualifications