Receptionist

About Gonzales Healthcare Center

Gonzales Healthcare Center is a leading healthcare provider located in the heart of the city. We are committed to delivering exceptional care and service to our patients. Our dedicated team of healthcare professionals strives to create a warm and welcoming environment for all who walk through our doors.

Receptionist Role

We are currently seeking a skilled and friendly receptionist to join our team. As a receptionist at Gonzales Healthcare Center, you will play a crucial role in providing outstanding customer service to our patients and ensuring the smooth flow of administrative tasks.

Key Responsibilities

• Welcome and greet patients and visitors with a warm and friendly demeanor
• Answer phone calls in a professional and courteous manner, directing calls to the appropriate staff member
• Schedule appointments and maintain the appointment calendar
• Collect patient information and update electronic medical records accurately
• Verify insurance coverage and assist patients with insurance-related inquiries
• Handle and resolve patient complaints or concerns in a calm and understanding manner
• Assist with billing and processing payments
• Perform general administrative tasks such as filing, scanning, and data entry

Qualifications

• High school diploma or equivalent
• Prior experience in a receptionist or customer service role is preferred
• Excellent verbal and written communication skills
• Proficient in using office equipment and computer software
• Strong organizational skills and attention to detail
• Ability to multitask and handle a high volume of inquiries and tasks
• Compassionate and empathetic attitude towards patients

Benefits

Gonzales Healthcare Center offers competitive compensation and benefits packages for all employees. As part of our team, you will have access to comprehensive healthcare coverage, retirement plans, and professional development opportunities.

If you are a dedicated individual with exceptional customer service skills, we invite you to apply for the receptionist position at Gonzales Healthcare Center. Join us in making a difference in the lives of our patients by providing them with the care they deserve.