Entry Level - IT Support Technician I Part time

9080 Village Shop Drive, Sandy, Utah

Full-time

Posted on January 08, 2024

Contract overview

This is a placement contract between you and the employer. If the employer hires a candidate you submit, you'll be paid the contract amount.

The payments begin when the candidate starts and are disbursed over time. The contract terms are:

Market price: $2,700 USDEst.

Payment schedule: Paid monthly over 3 months

Entry Level - IT Support Technician I Part time

Orem, UT

Part-time

Estimated:$33K - $41.8K a year

Job Description

Entry Level - IT Support Technician I

Orem, Utah

Part - Time

Base Pay (DOE) Quarterly Performance Bonuses

CCBank has a fast growing IT environment. We are looking for an entry level IT Support Technician for our fast paced IT department. This person would assist with user setup, maintenance, software installation, troubleshooting issues with hardware/software on bank systems, provide support to team during new projects with implementations.

Responsibilities

  • Respond to and troubleshoot support requests from Bank employees, partners and customers via ticketing system and phone support
  • Travel to branch locations as needed for support calls
  • Configure new workstations, software, and internal bank applications
  • User management and computer maintenance following bank policies and procedures
  • One on one training and setup for some remote banking customer applications
  • Assist with project development and planning
  • Work with third party vendors as needed on bank projects
  • Other Duties as assigned

Requirements

Strong work ethic and self-motivation to stay on task

Proven work experience in a technical customer service role is preferred

Must be professional and empathetic when working with bank customers and employees

Ability to setup and configure workstation and server hardware in a Windows environment

The ability to create a plan and complete projects and then adhere to that plan

Great at organizing, prioritizing and multitasking

The employee must occasionally lift and/or move up to 40 pounds such as switches, routers, servers and computers

The employee must adhere to local business hours

The employee needs to be available after hours for planned maintenance work and occasional emergency coverage

The ability to travel to other buildings or other geographic locations is required

Entry Level - IT Support Technician I. Estimated Salary: $20 to $28 per hour based on qualifications.

ID#: 1321327682

Location: Orem, UT, USA

Type

Accounting

Company

Capital Community Bank

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