CSR/Dispatcher/Office Admin

1004 East Vista Del Cerro Drive, Tempe, Arizona

Full-time

Posted on August 30, 2023

Contract overview

This is a placement contract between you and the employer. If the employer hires a candidate you submit, you'll be paid the contract amount.

The payments begin when the candidate starts and are disbursed over time. The contract terms are:

Market price: $3,000 USDEst.

Payment schedule: Paid monthly over 6 months

Administrative Assistant & Dispatch

Seeking a high energy individual with experience in the HVAC industry. Individual should possess high level interpersonal and customer service skills. The ability to communicate with empathy and demonstrate understanding with both our customers and technicians.

Daily Tasks

Include but are not limited to invoicing, estimating, answering inbound phone calls and converting them to scheduled appointments, outbound calling to collect payment from customers, to follow up with unclosed jobs including installations, ordering parts, equipment and scheduling installations. Sending notice of confirmation, arrival, and follow up correspondence. Keeping track and engaging with preventive maintenance club members, confirming all work is complete on current jobs. Keeping accurate records of customers and filing warranties & rebates.

Maintains strict confidentiality of our customer and employee data.

Preferred Qualifications:

knowledge of service titan
2+ years of office/reception duties
Excellent oral and written communication skills
Time management skills with ability to meet multiple deadlines
Maintain organized work processes, materials and files
Must be willing to occasionally be on call on some Saturdays and evenings.
Ability to move and adapt in a fast-paced environment

Benefits:

You will be working for a company that puts their employees first. You will be part of our positive culture where we are energized and strive to be our best.

We want to help you achieve your career goals while you play an important role in helping us grow our company.

You will benefit from continued education opportunity through various training programs and seminars.

We offer health benefits, paid vacation, and we are flexible with the schedule (within reason).

We are excited to meet with you and hear why you think you will be a great fit for our growing organization

Benefits offered: