Sales Operations Manager - North America (32)

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Date: Jul 27, 2024

Location: Renton, WA, US, 98055

Company: PACCAR

Requisition Summary

The TRP Sales Operations Manager - North America is responsible for monitoring the operational effectiveness of North American TRP stores and service. The role will support and guide the dealer network with store goals, performance, reporting, network investments, parts portfolio strategy, and service opportunities.

Job Functions / Responsibilities

• Drive the development and execution of strategic initiatives for the TRP brand to grow TRP sales, profit, and retail store financial performance.

• Manage the TRP store and service network expansion program.

• Oversee the TRP support team and its efforts to facilitate store onboarding, training, sales blitzes, and other activities at TRP store locations to build brand and product awareness.

• Partner with Store Managers and other members of the store teams to increase market share and positioning for all products including TRP branded truck, trailer and bus parts.

• Support and participate in TRP related dealer & industry trade shows, open houses, customer appreciation and special events.

• Serve as a TRP ambassador and assist global business partners to expand worldwide TRP locations.

Qualifications

• Bachelor’s degree in business, marketing, dealer development, or a related field required. Master's Degree a plus.

• 7 or more years of experience in commercial aftermarket sales, marketing, product management or operations role required.

• 2 or more years of experience leading people desired.

• Proven ability to work in a fast-paced, team-oriented and time sensitive business environment.

• Proficiency in Microsoft Office Applications required. Tableau proficiency a plus.

• Up to 25% travel required.

  Skills

• Proven experience managing P&L performance and delivering value to the business.

• Strong program management, research, analysis, and negotiation skills.

• Demonstrated success using data visualization and presentation tools to prepare executive summaries, dashboards, and training to help sales and marketing leaders understand current market state.

• Proven ability to create a vision and lead teams to achieve beyond planned results.

• Product knowledge and experience in aftermarket sales, marketing or distribution strongly preferred.

Additional Job Board Information

PACCAR Benefits:

• As a U.S. PACCAR employee, you have a full range of benefit options including:

• 401k with up to a 5% company match

• Fully funded pension plan that provides monthly benefits after retirement

• Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time

• Tuition reimbursement for continued education

• Medical, dental, and vision plans for you and your family

• Flexible spending accounts (FSA) and health savings account (HSA)

• Paid short-and long-term disability programs

• Life and accidental death and dismemberment insurance

• EAP services including wellness plans, estate planning, financial counseling and more

• This position is eligible for a holiday gift

Salary Range:

At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for this position is $110,600 - $156,310 annually. Additionally, this role is eligible for the full range of benefit options listed above.

Additional Information:

• PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.

• PACCAR Parts is an E-Verify Employer

• PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement.

Division Information

PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world. This includes 19 distribution centers globally that support 2,300 dealerships and over 1,000,000 customers. Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers.

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!