Product Operations Lead | Westfield Southcenter

Product Operations Lead | Westfield Southcenter

Company: lululemon

Location: Tukwila, WA

Job Summary
The Product Operations Lead is a part of the store leadership team responsible for executing on the store product strategy, including product operations and inventory management. They are responsible for leading inventory shifts, overseeing all back of house (BOH) product operations, and ensuring both the floor and BOH are stocked and well-organized. The Product Operations Lead provides input to team member performance evaluations, recommendations into store hiring decisions, and acts as Supervisor on Duty (SOD) while leading inventory shifts. The Product Operations Lead also oversees and delivers a world-class guest (i.e., customer) experience when scheduled to work on the floor.

Core Responsibilities Of The Job

• Collaborate with store leadership to bring product strategy to life
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs)
• Ensure execution of product actions (e.g., pull backs, consolidations, repricing)
• Engage team members in inventory management by creating a fun and productive atmosphere for the shift
• Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest
• Review and interpret daily business data and metrics to inform actions, for example analyzing product sell-through data to provide recommendations to store leadership regarding product focus or, for outlets, pricing
• Participate in the store’s hiring process, including recruitment, selection, and hiring recommendations, onboarding, and training
• Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences

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Work Context (e.g., environment, interactions, physical)

• Work involves moving through the store, sometimes in the front of the house with bright lights and loud music, and sometimes in the back of the house with no windows or natural light
• Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices
• Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg) or using ladders to reach materials

Compensation & Benefits Package
Our product operations lead base pay ranges from $22.00 - $25.30/hour with a target bonus of an additional $3 per hour, bringing our total target compensation range between $25.00 - $28.30/hour, depending on location and level of experience. Our pay-for-performance bonus philosophy supports our employees by recognizing exceptional individual and team performance. In addition to compensation, we offer extended health and mental health plans, paid time off, savings plans, generous employee discounts, fitness & yoga classes, parenthood top up, and more.

Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Retail