Receptionist/Admissions Clerk

Receptionist/Admissions Clerk at Shady Lane Nursing Care Center

Shady Lane Nursing Care Center is seeking an enthusiastic and dedicated Receptionist/Admissions Clerk to join our team. As the first point of contact for our facility, the receptionist plays a crucial role in providing exceptional customer service and creating a positive first impression for our residents, their families, and all visitors.

Responsibilities:

• Greet and welcome residents, guests, and visitors in a warm and friendly manner
• Answer incoming phone calls and route them to the appropriate department or individual
• Provide accurate and helpful information to callers, residents, and their families
• Schedule appointments and manage the facility's calendar
• Assist with admissions processes, including paperwork and data entry
• Maintain a clean and organized reception area
• Direct visitors to the appropriate staff or department
• Receive and distribute mail and packages
• Monitor and maintain visitor logs and sign-in sheets
• Assist with various administrative tasks as needed

Requirements:

• High School Diploma or equivalent
• Previous experience in customer service or receptionist role preferred
• Excellent interpersonal and communication skills
• Strong organizational and multitasking abilities
• Proficient in Microsoft Office Suite
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Ability to maintain confidentiality and professionalism
• Exceptional problem-solving skills
• Flexibility to work weekends and evenings as needed

If you are a friendly and outgoing individual committed to providing exceptional customer service, we invite you to apply for the Receptionist/Admissions Clerk position at Shady Lane Nursing Care Center. Join our team and contribute to our mission of providing quality care and support to our residents and their families.