temp to hire - cs call center rep

temp to hire - cs call center rep. alpharetta , georgia posted today job details summary $19.50 - $21 per hour temp to perm bachelor degree category office and administrative support occupations referenceAB_4624733 job details FORTUNE 100 FINANCE COMPANY CORPORATE LOCATION NEAR NORTHPOINT MALL & THE AVALON AREA IN ALPHARETTA CALL CENTER CUSTOMER SERVICE REPS NEEDED GREAT OPPORTUNITY FOR 4 YEAR DEGREE COLLEGE GRADS TRAINING BEGINS - October 30th - PAY- $21hr MUST HAVE A MINIMUM OF: 1) A BACHELOR'S DEGREE 2) 2 YEARS OF CALL CENTER EXPERIENCE Will be assisting customers with bringing accounts current and any other account related questions. Shifts will fall between the hours of 8am - 8pm, M-F (with some rotating Saturdays from 8am - 12pm which will be considered OT Client will consider hiring "TOP PERFORMERS" after 7-8 months WITH OPPORTUNITY FOR ADVANCEMENT ONCE PERM YOU WILL RECEIVE: Full benefit package Auto discounts Pay increase Hybrid schedule Full gym access on site Tuition reimbursement Triple pay for working the holidays MUST PASS CLIENTS BACKGROUND SCREENING PROCESS salary: $19.5 - $21 per hour shift: First work hours: 8 AM - 8 PM education: Bachelors Responsibilities Job Duties: Assist customers with inquiries, account status, and problem resolution by utilizing existing resources and applications available Process payments and payoffs Perform miscellaneous task as assigned Adheres to appropriate Compliance policies and procedures Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives) Skills Customer support Customer Relations Typing Skills Telephone Etiquette Customer Service Active Listening Follow-up Call Center Support Empathy Qualifications Years of experience: 2 years Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days. get in touch we are here to help you with your questions. KD kenneth davis +1 770 658 3794 (tel:+1 770 658 3794) [email protected]