Accounts Receivable Specialist

Description We are in search of an Accounts Receivable Specialist to join our team in MARSHALL, Michigan. This role is within the Healthcare/NHS industry and offers a long term contract employment opportunity. As an Accounts Receivable Specialist, your main responsibility will be to manage the collection and follow-up of self-pay accounts. Responsibilities • Make collection calls on accounts as per established procedure, tactfully negotiating with patients over amounts owed. • Process and assist patients in arranging a payment method that aligns with our procedures. • Aid patients in qualifying for our financial assistance program, understanding and analyzing large volumes of numerical and financial data in the process. • Maintain a clear, concise, and complete history on each account as per the procedure. • Determine patient insurance status, and input the information into the system, ensuring the bill is sent to the appropriate payer. • Respond to patients' requests for information in a timely manner and in accordance with our established procedure. • Handle a high volume of incoming calls, providing assistance to patients as needed. • Assist patients with queries regarding insurance coverage and balances due. Requirements • Proven experience in Collection Processes and Collection Operations • Demonstrable knowledge and skills in Accounts Receivable (AR) • Excellent Customer Service abilities • Background in the Health Care industry, preferably within the NHS • Proficiency in handling Inbound and Outbound Calls • Advanced skills in Microsoft Excel • Ability to work collaboratively in a team as well as independently • Strong analytical, problem-solving, and decision-making skills • Excellent written and verbal communication skills • High attention to detail and accuracy • Ability to maintain confidentiality of sensitive information • Ability to manage multiple tasks and prioritize work to meet deadlines • Commitment to continuous learning and improvement • Compliance with all applicable laws, regulations, and policies. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .