OMJCC-Aftercare and Outreach Coordinator

Ohio Means Jobs Cleveland Cuyahoga County is sourcing for an Aftercare/Outreach Coordinator for a crisis center. Major functions: Performs duties related to the Aftercare Program, Community Referral Program, and outreach responsibilities for nursery and community services. AFTERCARE • Provide Aftercare program support to include making reminder calls/texts to families, managing roster, and leading group educational sessions three to four times a month using the Nurturing Parenting, Conscious Discipline, and S.E.L.F. curricula. • Complete case management services to all families attending group parent education. Document all contacts appropriately and timely. • Facilitate monthly pickups and deliveries of the Aftercare Care Packages for qualified families without transportation • Complete outreach and recruitment for monthly speaker series to enhance Aftercare programming • Plan and execute quarterly special events for the Aftercare community. • Document all contacts with parents or guardians, referring agencies, and community partners using agency forms and spreadsheets. • Complete monthly calls for all RTIS assigned families to support family engagement post-discharge. Partner with the assigned social worker for support. • Provide support to the Program Team assigned for nursery families Community Referral Program • Manage relationships with Community Referral Program partners, leading onboarding orientations as needed and recruiting additional partners to support the distribution of basic needs to community members. • Track and report data related to families served in the Community Referral Program • Complete outreach meetings with partners to ensure utilization of Providence House as referral. OUTREACH AND EDUCATION • Complete outreach and tabling events for Providence House partners to expand the community's knowledge and utilization of Providence House services. • Attend monthly collaborative meetings to support agency awareness and resource partnerships in the geographic areas the nurseries serve • Complete speaking engagements on behalf of the agency to referral partners as requested • Complete quarterly education and basic need distribution events in collaboration with partners to address needs in the communities served  ADMINISTRATIVE TASKS • Document all contacts with clients and partnering agencies (phone-based, in person meetings, team meetings, referrals, etc.). • Attend program team meetings, management meetings, and outreach meetings as assigned • Assists in leading internal training sessions that addresses staff understanding of the psychosocial needs of clients served. • Provide Quality Assurance on all client files and report deficiencies to Director of Programming and Clinical Operation and Compliance and Quality Manager • Know and understand rules pertaining to childcare as outlined in 5101:2-5 and 5101:2-9, CARF accredited areas, and OMHAS and Medicaid standards and requirements. • Undertake other assignments and projects as requested by the Site Director or other staff acting as a Project Manager. • Be culturally competent and supportive of diversity in both service to clients and through professional interactions with donors, partners, and guests. • Assist with the flow and sorting of inventory for Aftercare and Community Referral and distribution events in partnership with the Facilities Team. • Reports allegations of abuse or neglect to the Cuyahoga County Division of Children and Family Services. • Be a part of the on-call rotation with the Program Team to address the after-hours needs of the nurseries. • Assist with other duties as assigned. Required Qualifications & Experience: ? 21 years of age or older ? Bachelor's degree or higher preferred with BSW and eligibil