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Vision insurance

At Umbrel, we believe that everyone should be able to enjoy the convenience and benefits of the cloud, without giving up the ownership and control of their data.To achieve our vision, we're building a new kind of operating system for running a personal server. So instead of paying ransoms for storing your own data on someone else's computer and having it auctioned off to advertisers — you could easily spin up your own server and self-host all of your data and services yourself. Just like the cloud, but one that you own and control.Rebuilding the third generation of the internet from the ground up with first principles is no small task. It’s challenging, but fulfilling. Our most important work lies ahead of us, and you can be a part of it.What we're looking for:<ul><li>Support our users across all online channels (email, website chat, forums, social medias, etc)</li><li>Great written communication skills</li><li>Experience in basic technical skills like SSH, running basic commands in Terminal to debug with users, etc (we’ll train you with all the commands)</li><li>Create how-tos, guides, wikis, knowledge base, etc for recurring questions/issues</li><li>Experience at talking to users and willing to constantly do so without encouragement</li><li>Ability to empathize with users</li><li>Collaborate with engineers on our team to debug through challenging technical issues</li><li>Genuinely care about our users’ problems — we can’t exist without them</li></ul>

Computer & Technology

Umbrel

Customer Support / Support Engineer

At Umbrel, we believe that everyone should be able to enjoy the convenience and benefits of the cloud, without giving up the ownership and control of their data.To achieve our vision, we're building a new kind of operating system for running a personal server. So instead of paying ransoms for storing your own data on someone else's computer and having it auctioned off to advertisers — you could easily spin up your own server and self-host all of your data and services yourself. Just like the cloud, but one that you own and control.Rebuilding the third generation of the internet from the ground up with first principles is no small task. It’s challenging, but fulfilling. Our most important work lies ahead of us, and you can be a part of it.We believe the best products spread through the word-of-mouth of the community of their users, and we’re very lucky to have a passionate and loving community of thousands of members who voluntarily help each other out, write tutorials, create videos, and get creative in many surprising ways.Our communication style is very friendly, transparent, casual, witty (but respectful) with our users and community members — i.e. anti-corporate lingo.Ideally we’re looking for one person (or 🦄) to do all the following tasks, but if you’re only interested in one of them (eg. just shitposting memes on our Twitter) or a few of them (eg. community management + content), that’s ok too.In this role, you will:<ul><li>Run our external communications and manage our community</li><li>Creatively identify opportunities to grow and foster our community</li><li>Need to have a great taste in memes to shitpost on our&nbsp;Twitter (https://twitter.com/getumbrel). Exhibits:</li><li class="ql-indent-1">https://twitter.com/getumbrel/status/1466781409398427654</li><li class="ql-indent-1">https://twitter.com/getumbrel/status/1488964410945142788</li><li class="ql-indent-1">https://twitter.com/getumbrel/status/1473649375901458434</li><li class="ql-indent-1">https://twitter.com/getumbrel/status/1484886365938798599</li><li class="ql-indent-1">https://twitter.com/getumbrel/status/1465995914007379969</li><li class="ql-indent-1">https://twitter.com/getumbrel/status/1465995914007379969</li><li class="ql-indent-1">https://twitter.com/getumbrel/status/1437135050689040385</li><li class="ql-indent-1">https://twitter.com/getumbrel/status/1451214179075985410</li><li>Host/attend online community events, Twitter spaces, podcasts, etc</li><li>Moderate discussions and ensure a healthy, positive environment for our community members across our&nbsp;Telegram (https://t.me/getumbrel),&nbsp;community forum (https://community.getumbrel.com/), and&nbsp;reddit (https://www.reddit.com/r/getumbrel/)</li><li>Operate our social media accounts</li><li>Collaborate with our team to create how-tos, tutorials, and guides for users</li><li>Write blog posts and press releases</li><li>Come up with new ideas! You’ll run the show</li><li> </li></ul>

Community / Communications / Marketing

At Umbrel, we believe that everyone should be able to enjoy the convenience and benefits of the cloud, without giving up the ownership and control of their data.To achieve our vision, we're building a new kind of operating system for running a personal server. So instead of paying ransoms for storing your own data on someone else's computer and having it auctioned off to advertisers — you could easily spin up your own server and self-host all of your data and services yourself. Just like the cloud, but one that you own and control.Rebuilding the third generation of the internet from the ground up with first principles is no small task. It’s challenging, but fulfilling. Our most important work lies ahead of us, and you can be a part of it.If you join us, you’ll be among the first ten team members and your work will have a direct impact on shaping Umbrel’s future.Engineers on our team today:<ul><li>Work in JavaScript primarily, and dabble in Shell/Python as necessary</li><li>Ship UIs in React.js, build APIs in Node.js</li><li>Care deeply about crafting beautiful user interfaces</li><li>Are extremely supportive, especially when teammates are faced with new challenges</li><li>Leave no opportunity to&nbsp;sneak jokes&nbsp;into the source code</li><li>Are left to autonomously figure out solutions to their challenges</li><li>Think hard about every problem and its solution from user’s perspective</li><li>Value clear and frequent communication (we do a lot of reading and writing)</li><li>Enjoy being a generalist and are not tied down to a specific framework or surface area of our codebase</li><li>Are naturally curious and willing to learn something they don’t have experience in</li><li>Feel a great sense of accountability to each other</li><li>Have good judgement of when to ship: perfect is the enemy of good</li><li>Have a fundamental understanding of Linux/Docker/networking</li></ul>

Full Stack JavaScript Engineer

At Umbrel, we believe that everyone should be able to enjoy the convenience and benefits of the cloud, without giving up the ownership and control of their data.To achieve our vision, we're building a new kind of operating system for running a personal server. So instead of paying ransoms for storing your own data on someone else's computer and having it auctioned off to advertisers — you could easily spin up your own server and self-host all of your data and services yourself. Just like the cloud, but one that you own and control.Rebuilding the third generation of the internet from the ground up with first principles is no small task. It’s challenging, but fulfilling. Our most important work lies ahead of us, and you can be a part of it.If you join us, you’ll be among the first ten team members and your work will have a direct impact on shaping Umbrel’s future.Engineers on our team today:<ul><li>Work primarily in JavaScript, and dabble in Shell/Python as necessary</li><li>Build APIs in Node.js</li><li>Are extremely supportive, especially when teammates are faced with new challenges</li><li>Leave no opportunity to&nbsp;sneak jokes&nbsp;into the source code</li><li>Are left to autonomously figure out solutions to their challenges</li><li>Think hard about every problem and its solution from user’s perspective</li><li>Value clear and frequent communication (we do a lot of reading and writing)</li><li>Enjoy being a generalist and are not tied down to a specific framework or surface area of our codebase</li><li>Are naturally curious and willing to learn something they don’t have experience in</li><li>Feel a great sense of accountability to each other</li><li>Have good judgement of when to ship: perfect is the enemy of good</li><li>Have a fundamental understanding of Linux/Docker/networking</li></ul>

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Umbrel jobs (4)

Customer Support / Support Engineer

Community / Communications / Marketing

Full Stack JavaScript Engineer

Back-End JavaScript Engineer

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Umbrel jobs (4)

Customer Support / Support Engineer

Community / Communications / Marketing

Full Stack JavaScript Engineer

Back-End JavaScript Engineer