FAQ
About Zettlor
Common questions about about zettlor for commercial sauna, cold plunge, and wellness operators.
Zettlor is booking and operations software built for commercial sauna, cold plunge, and wellness businesses. The platform handles online reservations, walk-ins, memberships, credits, gift cards, waivers, point-of-sale, dynamic pricing, and reporting - designed around how bathhouse and sauna facilities actually operate, not retrofitted from spa or salon software.
Zettlor is built for operators running commercial sauna and cold plunge facilities:
- Sauna businesses
- Bathhouses and communal wellness spaces
- Multi-location sauna businesses
- Sauna studios
- Cold plunge and contrast therapy facilities
- Mobile sauna operators
- Sauna festival operators
- Infrared sauna studios
- Recovery and wellness centers offering sauna and cold plunge as core services
If your business sells access to heated or cold-immersion rooms, Zettlor is built for you.
Most booking platforms treat a sauna session like a haircut: one client, one provider, one time slot. Sauna businesses don't work that way. Sessions are shared or private, capacity is based on the room rather than a staff member, guests rotate between hot and cold, demand shifts with weather and season, and walk-ins are constant. Zettlor is built around these realities - resource-based scheduling, shared/private/buyout session types, walk-in queues, fair-draw allocation for sessions that sell out instantly, and automated dynamic pricing. See "What features does Zettlor include?" for the full list.