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Product / Operating infrastructure

The room is the system.

A booking is a claim against capacity, access, payment, and the shift. Zettlor keeps those parts readable from the first offer to the front desk.

A systems atlas for sauna operationsRoom · offer · shift
A system, explained

One room. Three layers of truth.

A booking is a claim against physical capacity, guest access, payment, and the people waiting at the door. The useful part is keeping those layers in agreement.

01

The room

What can this physical space become at this moment?

Seats, private rooms, buyouts, buffers, and the time around them are the real inventory. Start there, not with a generic appointment.

Signals held together
  • capacity
  • space
  • time
02

The offer

Who can buy this version of the room, and under which rules?

A shared session, member ritual, private visit, or event can use the same room differently. The offer makes that choice legible to a guest.

Signals held together
  • access
  • price
  • promise
03

The shift

What does the team need to know when the guest arrives?

Booking, payment, waiver, credits, and visit context arrive together. The operating view should turn that context into a calmer handoff.

Signals held together
  • arrival
  • context
  • handoff
Question 02 · Operation

What happens after someone books?

A rule should survive the whole visit. Set it once and Zettlor carries it through checkout, preparation, service recovery, and the record that tomorrow's team receives.

SYSTEM LOOP · A RULE SURVIVES THE WHOLE VISITSELLPROMISEPREPARECONTEXTRUNSHIFTLEARNRECORDONERECORD
The system stays decisive because every surface reads the same operating record.
Controls that carry through
  1. 01

    Capacity protects the experience

    • Comfort caps, not technical maximums
    • Member and held inventory
    • Buffers, cutoffs, and blocked space
  2. 02

    Checkout understands the visit

    • No customer login required
    • Wallet payments
    • Waivers and add-ons in one flow
  3. 03

    The next shift inherits context

    • Who is coming and who is new
    • Credits, waivers, and private bookings
    • A preparation view, not another calendar
What you can sell

Sell the way your sauna actually runs.

Open access, scheduled programming, and lasting relationships each run on different logic. Zettlor lets operators model all three without forcing the business into a generic class-booking template.

01

Open access

The same sauna is three products depending on the day, time, and group. Your software should know that.

Seats
Shared sessions, social hours, guided contrast, and member-only times.
Private rooms
Couples, friends, small groups, and families who want the space.
Buyouts
Birthdays, retreats, corporate wellness, and full-facility rentals.
02

Scheduled programming

Events shouldn’t live in one tool while customers, payments, and waivers live somewhere else.

Sessions
Aufguss, contrast, quiet hours, social blocks, and weekly rituals.
Services
Massage, whisking, bodywork, towel rental, drinks, and add-ons.
Events
Breathwork, yoga, festivals, pop-ups, guest practitioners, and live music.
03

Lasting relationships

A subscription doesn’t change behavior. A membership does. The system has to know the difference.

Passes
Punch packs, locals passes, couples credits, family and corporate plans.
Memberships
Founding tiers, booking priority, rollover, perks, and household logic.
Pre-sales
Opening deposits, early-bird packages, gift cards, and launch offers.
Launch
For established operators

Migrating an existing business

Bring the customers, bookings, memberships, and operating context your team already depends on.

  • customers and future bookings
  • credits, packs, and gift-card balances
  • memberships and recurring access
  • exports reviewed and tested before go-live

We help map, review, and test the move before your team goes live.

For new operators

Launching something new

Start with booking, payments, waivers, and capacity configured around the experience you want to run.

  • waitlists and opening deposits
  • founding memberships and gift cards
  • pre-sales and launch packages
  • Stripe, waivers, and capacity ready from day one

We help turn the first version of your operation into a system your staff can run.

See the product

Make the operation easier to see.

Walk through your inventory, offers, checkout rules, and handoffs using the actual shape of your business.