FAQ
For Operators
Common questions about for operators for commercial sauna, cold plunge, and wellness operators.
Yes. Operators can invite team members and assign role-based permissions. Staff accounts can be scoped to specific capabilities - for example, front-desk staff might manage check-ins and POS while a manager has access to reporting, pricing, and settings. Each team member logs in with their own credentials.
Yes. Operators can configure the content and timing of automated SMS and email messages, including booking confirmations, reminders, waitlist notifications, cancellation confirmations, and membership updates. You control the messaging - Zettlor sends it on your behalf.
Yes. Zettlor provides an embeddable booking widget that operators can add to their existing website using an iframe. The widget inherits your booking page configuration and session availability, so guests can book directly from your site without being redirected. Embed settings are configurable in the operator dashboard.
Yes. Zettlor provides an API for operators who need custom integrations or want to connect with other systems. API credentials are managed in the operator dashboard. Contact [email protected] for documentation and integration support.
Yes. Zettlor's briefing agent generates a daily operator briefing that summarizes the day's bookings, expected occupancy, notable guest arrivals (members, first-timers, VIPs), and key business metrics. Briefings are delivered automatically so operators start each day with a clear picture of what's ahead.
Yes. Zettlor supports mobile sauna operators. The platform manages bookings, payments, and sessions regardless of whether your sauna is at a fixed location or rotates between sites. The platform is web-based and works on any device.
Yes. If your facility offers sauna sessions, cold plunge, ice baths, or contrast therapy as bookable services, Zettlor manages the scheduling, guest flow, and payments for all of them. Each service type and resource - hot room, cold plunge pool, steam room, infrared cabin - can be configured independently with its own capacity, pricing, and availability.
Guests receive iCal feeds that sync with Google Calendar, Apple Calendar, Outlook, and any standards-compliant calendar app. Operator-side, the scheduling interface is built into the Zettlor dashboard. Direct two-way sync with an operator's personal Google Calendar is not currently supported, though bookings can be exported.