Assistant Manager Soft Services
job description

Job Title: Assistant Manager - Soft Services

Are you proficient in delivering unparalleled client satisfaction through effective management of soft services? Then we have the ideal opportunity for you. Our exceptional organization seeks a driven and agile Assistant Manager for Soft Services. This role requires an individual with a knack for managing and supervising daily operations of non-mechanical/technical aspects of facility management.

The Assistant Manager, Soft Services will report directly to the Facility Manager and will be primarily responsible for managing cleaning, security, and other soft services functions of the facility. This role is crucial in maintaining a conducive working environment that is safe, clean, and functional.

Roles and Responsibilities:

- Managing our cleaning and security team to ensure the highest levels of service delivery
- Conducting regular inspections to ensure compliance with health and safety regulations
- Responding to client requests efficiently, tracking issued tasks, and organizing team assignments
- Developing and implementing effective cleaning schedules and security protocols
- Perform regular performance evaluations and propose improvements for soft services

Knowledge, Skills, and Abilities:

- A minimum of a Bachelor’s degree in Business, Facilities Management or related field
- Minimum of 3 years’ experience in facilities/ soft services management or similar roles
- Knowledge of basic accounting and finance principles
- Proven experience managing cleaning or security teams providing soft services
- Excellent interpersonal and communication skills
- Strong understanding of customer service principles
- Proficient in MS Office Suite and facilities management software

Our ideal assistant manager is an innovative, pro-active, and reliable individual. Someone who has a proven track record in soft services management. They possess excellent leadership skills, have the ability to multitask, remain organized under pressure, and consistently deliver top-notch customer service.

If you have a hands-on approach, are committed to providing exceptional service, and can inspire and motivate a multi-disciplinary team, than we encourage you to apply for this position.

Seize this opportunity to join our dynamic team and contribute your skills and passion to an organization that values work-life balance, growth, and development. Ready for this challenge? Don’t delay, apply today!

Use your deep understanding of soft services management to help our business run like a well-oiled machine and Apply Now!

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