Club Membership Manager
job description

Job Title: Club Membership Manager

Our esteemed organization is seeking an experienced, dedicated, and highly motivated Club Membership Manager to join our dynamic team. This position plays a crucial role in maintaining and enhancing our reputation by overseeing every aspect related to the membership experience. If you're interested in a career where you can significantly contribute to our club's prestige and attract a continuous flow of enthusiastic members, this may just be the perfect opportunity for you.

Reporting to the General Manager, you'll be responsible for not only recruiting new members but also renewing and managing existing memberships. Through the development and implementation of strategic membership recruitment and renewal plans, the Club Membership Manager will play an essential role in our club’s growth and financial stability.

Key Responsibilities:
- Secure and grow club membership through effective recruitment strategies and efforts.
- Develop and maintain strong relationships with existing members to encourage renewals and enhance satisfaction.
- Coordinate with all facets of the organization to ensure our membership offer aligns with our club ethos and delivers maximum benefit to our members.
- Organize and oversee membership events and programs.
- Maintain accurate membership records.
- Regularly report on membership statistics and growth to senior management.

Qualifications and Skills:
- Proven experience in a membership-based role, preferably in a club or similar institution.
- Exceptional interpersonal skills with the ability to build relationships and interact with diverse demographics.
- Outstanding organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Previous experience with customer relationship management (CRM) software is highly desirable.

At our club, we understand that our success rests in the hands of our dedicated team. Therefore, we offer competitive remuneration and a supportive work environment that nurtures professional growth. The successful applicant will also receive a complementary club membership.

The person we're seeking possesses a blend of marketing knowledge, customer service skills, and a passion for creating and maintaining meaningful connections. The Club Membership Manager's end goal is enabling our club’s members to fully enjoy their time with us, thus positively impacting member retention and overall club success.

If you're ready to take a strategic leadership role in our well-established club and have the proven ability to drive membership growth, we'd love to hear from you!

Don't miss out on this unique opportunity to combine your love for customer service, marketing, and relationship building. Submit your resume and cover letter telling us why you'd make an excellent Club Membership Manager. Your next career move is just a click away!