Collections Officer
job description

Title: Exceptional Collections Officer

We are seeking an analytical, reliable, and detail-oriented professional to join our team as a Collections Officer. If you have a knack for negotiation and a keen understanding of financial recovery strategies, this is a prime opportunity to propel your career forward with a leading financial institution.

The Collections Officer position is primarily responsible for managing and maintaining our company's accounts receivable portfolio. The ideal candidate will use their expertise in customer service, negotiations, conflict resolution, and knowledge of the company's products and services, to ensure prompt payment of outstanding balances and reduce the amount of debt our company incurs.

Key Responsibilities:

- Manage collection efforts with a firm but diplomatic approach.
- Implement effective debt recovery strategies and action plans.
- Maintain professional communication and negotiations with clients regarding their outstanding balances.
- Keep a detailed record of collection efforts, including phone calls, emails, and letters.
- Evaluate client's financial status, create, and propose alternative payment plans based on their situation.
- Work in compliance with all local, state, and federal laws related to collections and debt recovery.

Qualifications and Skills:

- High school diploma is required, bachelor's degree in finance, business administration, or related field is preferred.
- Minimum 2 years of experience in collections, customer service, or in a similar role.
- Exceptional negotiation skills and a strong persuasion ability.
- Excellent verbal and written communication skills.
- Proficiency with computers, especially with CRM software, and strong typing skills.
- High level of patience, ability to handle stress and being resistant to pressure.
- Strong analytical and problem-solving skills.

This is an excellent opportunity for a motivated professional to take up an exciting role and help our company maintain healthy finances. If you have the desire to work in a rewarding and dynamic environment, this is your chance to build your career with us.

We look forward to our Collections Officer being an integral team member, driving company success through pivotal accounts receivable efforts.

Don't hesitate on this rewarding opportunity. Apply now to join our dedicated team in delivering financial excellence.

Keywords: Collections Officer, Debt Recovery, Account Receivable, Negotiation, Customer Service, Finance.