Utility Clerk
job description

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Utility Clerk
job description example

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Utility Clerk

Are you a detail-oriented individual with exceptional organizational skills? Do you thrive in a fast-paced environment and enjoy providing exceptional customer service? If so, we have the perfect opportunity for you!

Our growing organization is seeking a Utility Clerk to join our team. As a Utility Clerk, you will be responsible for a wide range of administrative and customer service-related tasks, ensuring the smooth and efficient operation of our utility department.

Key Responsibilities:

- Process customer utility payments, including cash, checks, and electronic payments
- Maintain accurate and up-to-date customer accounts and records
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Assist with the processing of new utility service applications and account changes
- Coordinate with other departments to ensure seamless service delivery
- Perform data entry and other clerical duties as needed
- Contribute to the overall success of the utility department

Qualifications:

- High school diploma or equivalent
- 1-2 years of experience in a customer service or administrative role, preferably in a utility or municipal setting
- Proficient in using computer software, including spreadsheets and

Analysis of Utility Clerk job copywriting style

Understand how the use of actionable language, targeted keywords, and a conversational tone can enhance readability and applicant interest.

Clarity and Detail

The job description clearly outlines the responsibilities of a Utility Clerk, detailing tasks related to customer service, administrative duties, and data entry. It specifies the qualifications required for the role.

Inclusivity and Unconscious Bias

The language used in the job description is inclusive and does not contain any apparent biases. To enhance inclusivity further, the company could explicitly mention their commitment to diversity and equal opportunity.

Candidate Engagement and Persuasion

The job description effectively engages potential candidates by highlighting the fast-paced environment, emphasis on exceptional customer service, and the opportunity to contribute to the overall success of the utility department. Including insights on growth opportunities within the organization could enhance engagement.

Comparison with Common Pitfalls

This job description does well in outlining specific responsibilities and qualifications; however, it could further emphasize the company's values and mission to attract candidates aligned with the organizational culture. Adding information on benefits, career progression, and work-life balance could also make the posting more appealing to a wider range of candidates.

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Technician

Connector bonus for placement

$1,250/month

for 6 months

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Teddy

Owner at Leonard Splaine HVAC
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