How do I run a front-desk kiosk so guests check themselves in without seeing other accounts?
Set up an IRL check-in kiosk for sauna and cold plunge guests without exposing the staff CRM.
Use the kiosk check-in link from Pages → Links with your desk access key so guests look up only their own booking. The kiosk is scoped to self check-in, not a full staff guest search.
What Zettlor does today
The kiosk check-in link from Pages → Links opens a guest-facing check-in screen when you add a valid desk access key. Lookup is limited to the guest's own booking so other guest accounts stay hidden.
This behavior is live in Zettlor today for a commercial sauna and cold plunge room. Guest booking, cancel, and credit self-serve steps stay on Help. This page is for operators.
Desk path
Copy the kiosk check-in link with your desk access key from Pages → Links, open it on a dedicated front-desk tablet, and point arriving sauna and cold plunge guests to search by name or confirmation details.
Do not invent a settings path beyond what is listed here. If the product does not include a control, the desk workaround is the path.
Failure mode
An expired or shared key on a public device can interrupt check-in. The kiosk does not replace waiver signing or payment fixes that still need staff at the desk.
Operator example
At Alchemy, a tablet at the entrance runs the IRL check-in page so cold plunge members check themselves in without seeing the full staff CRM.
A sauna and cold plunge operator can copy the shape of this example without copying another brand's private pricing or customer lists.
How to do this
- Copy the kiosk check-in link with desk access key from Pages → Links.
- Open the link on a dedicated kiosk browser in guided access or kiosk mode.
- Post simple instructions for guests to find their sauna and cold plunge booking.
- Have staff nearby for waivers, payment issues, or guests who cannot find their booking.
- Confirm check-ins appear on Schedule in real time.
Related questions
Can guests browse other guest profiles on the kiosk?
No. IRL check-in lookup is scoped to the guest's own booking, not the staff CRM.
Does the kiosk replace desk check-in entirely?
It handles self check-in only. Unsigned waivers, walk-ins, and payment fixes still need staff at the sauna and cold plunge desk.
Follow-up guides
Book a demo or get started.
Zettlor is booking and operations software for commercial sauna, cold plunge, and wellness facilities. See how it works.