Desk
Check-in, waivers, walk-ins, and who is on site. Product pages for sauna booking software, sauna membership software, and cold plunge studio software.
- 01Guide
How do I sign up a walk-in (and their guest) at the desk, including after the session has started?
Add a walk-in and their guest to an in-progress sauna and cold plunge session from the staff schedule.
- 02Guide
How do I check guests in and out, see who is in the building, and charge for extra time?
Check guests in and out on the staff schedule, read occupancy for your sauna and cold plunge floor, and sell extra time at the desk.
- 03Guide
How do we know who is in the building right now?
Use staff schedule occupancy from checked-in guests to see who is on site for sauna and cold plunge sessions.
- 04Guide
How do I collect a digital waiver before arrival, and finish unsigned ones at the door?
Require liability waiver on the booking page and finish unsigned sauna and cold plunge waivers at check-in.
- 05Guide
Where do I see that a guest has signed?
Confirm waiver status on the guest profile and on the booking for sauna and cold plunge guests.
- 06Guide
Is the waiver tied to their email?
Understand how waivers link to guest identity for sauna and cold plunge operations at the desk.
- 07Guide
How do I require a session waiver and a membership agreement, and see which one is on file?
Run multiple waiver templates—for session liability and membership agreements—and verify coverage for sauna and cold plunge guests.
- 08Guide
How do I run a front-desk kiosk so guests check themselves in without seeing other accounts?
Set up an IRL check-in kiosk for sauna and cold plunge guests without exposing the staff CRM.
- 09Guide
How do I attach a note to a booking?
Leave staff notes on a booking or guest profile for sauna and cold plunge desk handoffs.
- 10Guide
How do I merge duplicate guest profiles without losing credits or bookings?
Combine duplicate guest records and keep credits and bookings intact for sauna and cold plunge guests.
- 11Guide
How do I set up family accounts so a parent can book dependents without their own email?
Link family members with Family or Guardian of and handle them at the sauna and cold plunge desk.
- 12Guide
How do staff check guests in on session day, and mark a no-show?
Check in sauna and cold plunge guests on session day and mark no-shows for fee and capacity tracking.
- 13Guide
How do I send an updated waiver to guests who already have a booking?
Push revised waiver templates to booked sauna and cold plunge guests with pending or expired signatures.
- 14Guide
How do I print a QR poster so walk-ins can book the next sauna or cold plunge session?
Print a QR code that sends walk-ins to IRL booking for the next open sauna and cold plunge session.
- 15Guide
How do I send a unique door access code by SMS or email after a sauna booking is paid?
Unique door access codes after payment are a partner lock plus messaging job, not a native Zettlor smart-lock product.
- 16Guide
How do I set early-entry and late-exit buffer on a door code around the booked sauna time?
Early-entry and late-exit minutes widen the door PIN window around the paid sauna or cold plunge start and end. Set that padding on the partner lock, not as a native Zettlor door-code control.
- 17Guide
How do I embed my live sauna and cold plunge timetable on my own website?
Zettlor provides an embeddable booking widget so guests see live sauna and cold plunge availability on your own site.
- 18Guide
How do I turn this week's schedule into an Instagram or Facebook image without rebuilding it in Canva?
Zettlor does not ship a documented one-click share-this-week Instagram card. Keep the live schedule correct, then link or screenshot it for social.
- 19Guide
How do I invite staff and control what each role can do at the desk?
Invite each teammate with their own login and assign a role so front-desk staff can run check-in and POS without full pricing and settings access.
- 20Guide
How do I choose which operational alerts each staff member gets?
Route operational alerts so the right staff hear cancellations and failed charges. Per-person staff mute toggles are only partially documented; use the notification controls your desk actually shows.
- 21Guide
How do I post a closure or schedule-change notice on the booking page?
Tell guests about a closure, delayed open, or schedule change before they pay. Zettlor does not document an Add announcement strip; close slots and use the notice surfaces you have.
- 22Guide
How do I message every guest on one session about a weather or time change?
Reach everyone booked on a single sauna and cold plunge block without a documented one-click roster blast. Use the roster plus email or SMS, and fix inventory so the calendar matches.