How do I set different sauna prices for members, drop-ins, and corporate guests on the same session?

There is no confirmed Settings panel that assigns member, drop-in, and corporate list prices as named customer groups on one shared sauna and cold plunge session. What is live today covers adjacent jobs: included membership credits at checkout, time-based peak tiers on one offering, member early-access windows, and corporate plans sold by private link—not a three-row group price matrix on the session.

What Zettlor does today

This behavior is partial. Active members with spendable session credits book included visits at $0 until the period count is used; after that, checkout charges the configured session product price (there is no separate live “flip to member list price” switch—see included-sessions). Peak pricing attaches early-bird / peak / off-peak tiers by sales window on one offering. Early access changes when active membership can book versus drop-ins; it does not change the dollar amount by group. Corporate or founding rates are usually separate membership products sold via Private Link, not a corporate ticket type on the public shared session.

What is not documented: Scheduling → Customer groups → Member / Drop-in / Corporate price rows that rewrite the same seat at checkout by CRM segment. Tiered ticket options (standard / child / private) on one session are a separate job—not group pricing by membership status.

Guest booking, cancel, and credit self-serve steps stay on Help. This page is for operators.

Desk path

Membership money: Store → Products → membership → Sessions per period (and related credit setup); confirm credits active and spendable on CRM → Customers. Time-of-day price: Scheduling → Pricing tiers on the offering. Booking window by membership: Scheduling → Configuration with an active-membership audience. Corporate rate: separate membership or pack on Private Link, not a third price on the public drop-in offering.

Do not invent a settings path beyond what is listed here. If the product does not include a control, the desk workaround is the path.

Failure mode

Operators clone three offerings—“Member,” “Drop-in,” “Corporate”—each with its own seat count on one barrel. The room oversells because three products ignore one capacity. Others expect early-access windows to discount the seat; early access only opens the calendar sooner. A third failure: assuming leftover included sessions become a permanent member rate after credits run out—checkout uses the session product price.

Operator example

Alchemy runs one shared Friday sauna and cold plunge block. Members with remaining period credits check out at $0; when credits are spent, they pay the same shared-session price as drop-ins unless ops has a verified promo. Peak Friday evening uses a pricing tier on that single offering. The corporate contrast plan never appears on the public store—it sells on a Private Link to the office manager so corporate guests are on a different product relationship, not a third seat pool on the Friday block.

A sauna and cold plunge operator can copy the shape of this example without copying another brand's private pricing or customer lists.

How to do this

1. Keep one shared-capacity offering for the public sauna and cold plunge session—do not clone seat pools per audience name.
2. Put included visit economics on the membership product (Sessions per period or unlimited), then confirm a test member spends credits to $0 before expecting a group discount UI.
3. After included credits are spent, treat the charged amount as the session product price unless you have a tested promo or membership rule that changes it—do not invent a member list-price flip.
4. Use Scheduling → Pricing tiers when the difference is time-of-day or early-bird versus peak, not member versus drop-in.
5. Use Scheduling → Configuration early-access rules when the difference is how far ahead members may book, not what they pay.
6. Sell corporate rates as their own membership or pack on a Private Link; book those guests against the same room inventory without a parallel corporate seat count.
7. If desk must discount a walk-in corporate guest ad hoc, prefer complimentary grant or walk-in comp paths you can audit—not a phantom customer-group price row.

Related questions

Is this the same as peak pricing?

No. Peak pricing shifts amount by sales or time window on one offering. Customer-group pricing changes amount by who the guest is. Use the live peak-pricing guide for windows; use this page when you need different prices for members, drop-ins, and corporate guests on the same sauna and cold plunge session.

Do members automatically get a cheaper rate after credits run out?

No. Included sessions spend credits at $0 while they remain. After the period count is used, checkout charges the configured session price. See included-sessions.

Can early access double as a member discount?

No. Early access changes the booking window for the active-membership audience. Price and window are separate jobs.

Follow-up guides

• How do included member sessions book without charging, then flip to member price?
• How do I set early-bird, last-minute, or peak prices on one session instead of three products?
• How do I give members an earlier booking window than drop-ins?
• How do I hide a founding or corporate membership and sell it only by a private link?
• How do I set tiered ticket prices on one shared-capacity sauna session?

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