Booking
Sessions, seats, waitlists, and capacity for a sauna and cold plunge room. Product pages for sauna booking software, sauna membership software, and cold plunge studio software.
- 01Guide
How do I sell a longer stay window with a chosen arrival time, without turning it into an appointment?
Sell a sauna or cold plunge stay as a timed session with a fixed session length, not a practitioner appointment.
- 02Guide
How do I override one session (hide, cancel, or change capacity) without changing the rest of the schedule?
Close, cap, or hide a single sauna or cold plunge slot without editing the underlying repeating schedule template.
- 03Guide
How do I guarantee a reserved seat for someone driving in?
Hold capacity for a guest en route using a confirmed reservation, not a dedicated driving hold.
- 04Guide
How do I sell a private room during public hours with add-ons, not only a full buyout?
Offer private sauna or cold plunge access during shared hours with checkout add-ons, not only a full-space buyout.
- 05Guide
How do group bookings work — one SKU with a volume discount, or separate products?
Group sauna and cold plunge visits use quantity on one reservation; volume discounts are buyout or tier strategies, not a general shared-product volume table.
- 06Guide
How do I hide a private event behind an access code?
Turn on Hidden (only visible with access code) on the offering so it stays off public browse. Store → Promos does not attach that unlock to a code.
- 07Guide
How do I stop a member booking the same session twice?
Reduce duplicate sauna and cold plunge bookings with configurable limits, not a hard unique constraint per customer and slot.
- 08Guide
How do I book a sauna plus a treatment add-on in one flow?
Combine sauna or cold plunge access with catalog add-ons in one checkout; separate practitioner treatments need a second offering.
- 09Guide
How do guests pick a preferred location?
Multi-location sauna and cold plunge operators let guests choose a location each booking, not a saved home location.
- 10Guide
How do staggered start times work without turning sessions into appointments?
Run staggered sauna and cold plunge starts with start interval or session start times while staying seat-based shared-capacity access.
- 11Guide
Why does a slot say available, then no longer available?
Explain last-seat races when checkout holds and confirmations change sauna and cold plunge availability.
- 12Guide
Why does the booking preview show no times?
Diagnose empty sauna and cold plunge booking previews when slots, location, or template status block generation.
- 13Guide
How do I set automatic late-cancel and no-show fees on a sauna or cold plunge session?
Configure no-show charge percent on sauna and cold plunge policy; staff must mark no-show, not auto-detect from missing check-in.
- 14Guide
When does an unconfirmed booking auto-cancel, and what should the desk do?
Unpaid pending sauna and cold plunge reservations expire after about 30 minutes; desk can rebook or seat walk-ins.
- 15Guide
How do I show events on a separate guest calendar while ops stays on one schedule?
Guests subscribe to personal ICS feeds; staff run one ops schedule on Schedule and staff calendar feed.
- 16Guide
How do I set early-bird, last-minute, or peak prices on one session instead of three products?
Use one sauna or cold plunge offering with pricing rules and multiple pricing tiers instead of three separate products.
- 17Guide
How do I choose how a waitlist fills a sold-out sauna or cold plunge session?
Configure automatic waitlist offers, accept window, and expiry behavior when waitlists fill sold-out sessions.
- 18Guide
How far ahead, and how close to start, can guests book a sauna or cold plunge session?
Minimum advance and how far ahead guests can book scheduling rules set how soon and how far ahead guests book sessions.
- 19Guide
How do I add a turnaround buffer between private sauna or cold plunge sessions?
Set pre-buffer and post-buffer minutes on offering or template for cleanup between private sessions.
- 20Guide
How do I set shared-capacity seats on a sauna or cold plunge session?
Capacity is per-slot seats with ceiling from event, space, and slot; sauna and cold plunge are usually separate spaces.
- 21Guide
How do I set up a repeating sauna or cold plunge schedule?
Repeating schedule template plus daily generation and release policy create repeating sauna and cold plunge schedules.
- 22Guide
How do I change session times seasonally without shrinking how far ahead guests can book?
Update slot templates for seasonal hours; how far ahead guests can book rolling window stays independent of seasonal hour changes.
- 23Guide
How do I add a one-off event outside the regular schedule?
Create a one-off event for a single sauna or cold plunge session outside repeating schedule templates.
- 24Guide
How do private hire and shared drop-in share the same sauna slot without double-booking?
Private hire and shared drop-in sell against the same sauna or cold plunge space inventory so two modes cannot oversell the room.
- 25Guide
How do I sell shorter and longer seats that share the same sauna capacity?
Shorter and longer sauna seats must draw from one physical seat pool so a 30-minute guest and a 60-minute guest cannot together exceed the room.
- 26Guide
How do I set tiered ticket prices on one shared-capacity sauna session?
Named ticket choices on one shared-capacity sauna session should all draw seats from the same room so price variety never clones capacity.
- 27Guide
How do I set when guests can cancel or reschedule their own sauna booking?
Guests can cancel or reschedule through self-service when your org’s cancellation rules allow it, including a cutoff window before the sauna and cold plunge session starts.
- 28Guide
How do I archive a session type I'm not running without deleting its history?
Retire a seasonal or experimental sauna and cold plunge session type so it stops selling, without wiping past bookings, revenue, or attendance.
- 29Guide
How do I show a session only by private link, or pin it as a featured event?
Keep an invite-only sauna and cold plunge session off public browse, or highlight a one-off so it is not lost in the week grid.